3min chapter

Wild Hearts cover image

Creating happy, high-performing teams with Lauren Peate & Samantha Wong

Wild Hearts

CHAPTER

How to Find the Right Customers for Your Product

Sally Kohn: I love that stretch of my mind is almost like this heart monitor of, of someone's heart. And then looking at it, just shoot through the roof and then really diagnosing why, why,Why, how did you think about finding the right customers? She says she wanted to bring in enough people and do enough with them so they could figure out if there was something to their product. Kohn: The values alignment of our customers was one of the biggest things because we have all sorts of examples where data has been used to harm people.

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