What's a Problem?

An episode that we've recorded, but hasn't come out yet, will come out temporarily before this conversation in the future. It's with Diane Chadwick-Jones, who was the former head of safety and human performance at BP. She talked about going to these site visits in various places and talking to folks that work in the oil and gas industry. And how we ask that question makes such a big difference to the answer that we get to it.