We look at voluntary and involuntary retention. And engagement score and retention, the engagement cor score comes from that survey. So those are kond of the three main things. Are there unmeasurables, or things that you take into account? Happiness, wives go vives an ye,. Just like general pride, would we send out a holiday gift for the team? This here we did. We sent every employee a density cook book, the instagram famous pan and acute towel that says, people count calories, don't. i there were so many kind and wonderful posts unlinked in of employees receiving their boxes. It was a gift that showed we cared, and it was a gift

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