PragChat with the Disruptive Ranger (Part 2)
Pragmatic Paramedics
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Navigating Challenging Patient Interactions
The chapter addresses the complex dynamics of dealing with difficult patients in healthcare, emphasizing the importance of remaining calm and focused to ensure patient safety. It explores scenarios where partners can either help or worsen situations, highlighting the crucial role of self-reflection to prevent harm to patients. Discussions also touch on ethical dilemmas, responsibilities of care providers, and the significance of establishing good relationships with law enforcement in challenging situations.
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