798: How to Have Difficult Conversations about Race with Kwame Christian
How to Be Awesome at Your Job
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How to Diffuse Connect, Persuade in Difficult Conversations?
With the american negotiation institute, we focus on diffuse connect, persuade. The compassionate curiosity framework is designed to make your difficult conversations a little bit easier. And its all about emotional intelligence, managing those emotions and creating that connection. So it's a flexible approach to help you know what to do and what to say at what time.
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