10min chapter

HBR On Leadership cover image

What It Takes to Lead Across Generations

HBR On Leadership

CHAPTER

Building Common Ground and Addressing Generational Tensions in the Workplace

The chapter explores the importance of empathy in understanding and managing generational differences in the workplace, featuring an interview with an ad agency executive. It discusses the impact of emotional intelligence on mental health and explores the changing demands of millennial and Gen Z employees.

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