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The Importance of Expectation Setting
When people talk about great management today in 2023, I think they go to this idea of supporting teams and helping them be effective. But part of the piece that's often lost is that you're also responsible for the results or the outputs of the team. So expectation setting is critical. An effective manager is going to set a high bar in terms of what the expectation is. And then they're going to support their people to get there, find out what they need and help them to get to that point.