How to Restore Agency Challenge in the System

"I'm grateful to have a manager who I feel like I can take these ideas to him and be like, Hey, I want to foster a more cohesive environment on this unit," she says. "We've got a lot of moving parts. These are sick people. This is a little thing we can do to maybe improve things." She adds: "Maybe it won't affect patient outcomes, but at least still make coming to work a little less miserable"