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3min chapter
Jay Nathan’s Take on CS
Gain Grow Retain
The Future of Customer Success
What started as a zoom call is now such a massive community. We think there's a huge opportunity to professionalize customer success and turn it into more of an operational part of the business. And so, you know, I think we just want to keep building it and sort of look to the next wave of not just where customer success is going, but where SAS is going.
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