SeedToScale | Curated by Accel cover image

Masterclass #2: How Swiggy fell in love with the problem, and not their solutions

SeedToScale | Curated by Accel

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The Importance of Customer Obsession in a Marketplace

As you scale all aspects of your marketplace become your customer. You measure the increase of not only the consumer but the restaurant and the delivery partner so you can't over index. We followed this philosophy that we still hired a customer in steeples to get it right.

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