
ServiceNow Series E41: Kenny Hosey, VP of ITSM at Corsica Technologies
The Alldus Podcast - AI in Action
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Having a Quick Way of Tracking Devices Going Home
When we first shifted into cova 19, in that that work from holm scenario that came out of that, we needed a quick way to track our equipment. That was going to have us looking at numbers of people going home that we'd never really seen before. We didn't have any ability of making sure all these computers were on at a certain time when we ran discovery. Now that they're at someone's house, we didn't have a way of tracking who has brought what home. And so that was one of the big pieces. Did a pivot for very quickly, and we designed a portal page that would show our users, hey, here is what you have assigned to you
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