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438: Key Financial Metrics for an Architecture Firm with Hugh Glazer

Business of Architecture Podcast

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Do You Know When an Unpaid Invoice Really Gets to the End of Your Tether?

Don't be reluctant to say hey I'm not giving you X whether it's an updated drawing or even a certificate occupancy again. Don't be squeamish aboutHey enough you need to settle up with me and then I'll give you the rest of it because sometimes it comes to that. You know if you know a good cop bad cop kind of thing you know you need to be heavy on the bad cop part of it well we had a client recently did I tell you the story one of our clients unpaid invoice really got to the end of their tether when they'd won small claims court order against another business for an unpaid invoice. The architect started talking with the customers and they were like

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