The Promise and Peril of ChatGPT in Banking Part 1
Banking Transformed with Jim Marous
00:00
The Future of Customer Experience
The investment in giving data to an AI platform is phenomenal because over time, it's the stickiest thing you'll ever see. So what happens is, net over time, if you do right by that client, they're going to make much more money and their cost to maintain a customer is going to go through the floor. And this could be major double digit percentages in capability.
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