The Challenges of Feedback and Creating a Culture of Candor

Since 1992, Kim Scott has worked in almost all levels of management—from a diamond business in Moscow to startups in the Silicon Valley to leading teams at Google. Along the way, she developed a management philosophy called “radical candor” that calls for “caring personally while challenging directly.” Kim has since provided CEO coaching at Dropbox, Qualtrics, and Twitter and is the author of several popular leadership books. Originally published in 2022, this conversation still resonates today.

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