The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Intercom's Jane Honey on perfecting career paths for product management

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Product Management - What's the Culture?

Intercom product manager explains why it's so important to have a clear career path. Career development ladders help define what we expect for the role. They also make it easier to be very fair and consistent when looking at things like performance reviews.

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