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#61 - Net Promoter Score or Product Market Fit? (Ben Grynol, Chris Jones, Josh Mohrer & Scott Klein)
LEVELS – A Whole New Level
What Happened to the Support Data?
A lot of the data we were getting was straight from support. We changed how we waited the day score. The likely that that would have shown up in an m p s survey is just really unlikely, unless wietzi guided them down that path through a structured survey. But for that one, wetti didn't have like, an n p s se set reed, because weare reacting to it within like, a matter of days from the release.
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