Emergency Calls and Helping Clive

In this chapter, they discuss the phone system at the property and how it was changed to allow for emergency calls. They explain the process of dialing 911 and how it differed from the normal code to dial out. They also recount an incident where an older English gentleman, Clive Hill, had a stroke and collapsed at his desk. The speaker describes the response as a 911 responder and the appreciation they saw in Clive's eyes as they helped him.