How to Be Persuasive by Google's Group Product Manager
The Product Podcast
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Why We Don't Reason Well About Probability
Don't keep piling arguments on until you run out. People don't do the math when they're shown broken dishes or an iPhone. They instead build a representative sample of what the quality of that set is. And so people view it as less valuable than set A. We have no natural intuition for probability, we either believe a thing or we don't believe a thing.
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