
Buy and Build Strategy
M&A Science
00:00
The Secret to Building Top Line in a Service Company
In a service business, culture is king. If you cannot store your product in a box and put it on a shelf and bring it out later when you need it and use it, then i'm afraid to tell you that your product is actually people. And so my philosophy on building revenue is to go all the way down to the ground level and to start with people. Customers like to be taken care of. They give us more stuff to do, and revenue rains from the sky.
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