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Aaron Wolf: Transforming Conflict

First Person Plural: EI & Beyond

CHAPTER

The Importance of Listening

"Instead of rushing to try and move forward, wen, we now take a step back," she says. "That's the kind of thing where the importance of listening comes up." She adds: 'The importance of the signal of anger ... representing a certain amount of vulnerability' i'd love to hear what that experience is actually like for you - being in this position with these people who need help so much.

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