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How to Cut Down on Regulars That Fall Out After 90 Days
"I'm going to dig in pretty deep on their maturity and go, you know, are they telling me the truth or are they just telling me crap to get a job?" he says. "If they're just looking for a JOB, they're not going to fit in because the people that work here ... care deeply about this place." He adds: "It's our fault. Everything in our process, let that person in the building and it's our fault"