3min chapter

Looking Outside cover image

Looking Outside Thinking: Matt Klein, Foresight & Strategy Lead Reddit

Looking Outside

CHAPTER

How to Catch Your Own Bias

I like the idea of making it maybe something that's not so pleasant as well. So talking about provocation then, I'm really curious to get your process of thinking on how you catch your own bias. One of the most eye-opening opportunities of my entire career was doing a series of ethnographies in the middle of the country for an insurance client. My way of catching bias is recognizing that there's a line between my thought and then the objective reality of what's happening.

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