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How to Influence and Persuade People | Zoe Chance

The Art of Charm

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How to Diffuse Oppositions in a Way That Says They're Not Critical

Most people expect to be in some kind of battle or confrontation when it comes to negotiating. But the vast majority of people are just trying not to be a sucker, that's all we want. Negotiating is about collaborating and figuring out agreements with one another - these are negotiations, but we just didn't code it that way. So you fiercely negotiate and get one over on someone, whether it's in sales, whether they're going to refer you after your performance pects them. It's coingto effect  of these cascade effects that you don't think of if you're looking at it as a confrontation. Now join the marketing team for our new programme 'It's

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