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17min chapter
Capital-Efficient Growth (with Zoom CEO Eric Yuan & Veeva CEO Peter Gassner)
Acquired
Building a Lean Tech Startup
This chapter emphasizes the critical role of hiring the right team and maintaining a lean operation for tech startups' growth. It recounts challenges faced in customer acquisition, including the impact of media coverage and personal sales efforts, especially with notable early customers like Pfizer. Additionally, the discussion touches on the importance of customer relationships, efficient pricing strategies, and the need for flexibility in contracts to foster sustainable business growth.
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