Service Design Show cover image

Progress over perfection / Jacquelyn Brioux / Circle #01

Service Design Show

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What Are the Challenges of Service Design?

A service designer is someone who wants to make things, not just do strategy research. The flare versus focus debate was a key topic of discussion in the design circle. Service designers need to be mindful of flaring too much and paying attention to cues when it might be the right time to adjust. It's so hard to deliver value against these enormous constraints that are very removed from your environment.

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