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Sentiment Analysis Is a Good Idea
Some companies use sentiment analysis to keep track of employees satisfaction by monitoring intra company social networks. I b m developed a programe called social pulse that monitored the company's intra net to see what employees were complaining about. While sentiment analysis is endlessly promising, delivering on that promise can still be fraught. The mathematics that underlie the analysis is the easy part. The hard part is understanding humans. As lew says, we don't even understand what is being analyzed.