Gwen Ifill: It is so easy to personalize it and think that the way to get attention is to be loud. Usually it feels like that is exactly the opposite of what will work because people get defensive, she says. "It reminds me of how the other day our both of our recycling bins in our alley just disappeared," Gwen writes. 'I had a whole kind of like, maybe someone stole them... But why ours? Why both of them?'"
When Gwen applied for unemployment during the early days of the pandemic, she never thought she’d still be waiting for her benefits years later. Despite hours on the phone, countless emails and even a court appearance, Gwen is haunted by her inability to get the money she was approved for. On this episode of How To!, co-host Amanda Ripley brings in Marina Nitze, author of Hack Your Bureaucracy. Not only does Marina help Gwen find shortcuts in her state’s unemployment system, but she has useful advice for untangling any bureaucratic nightmare.
If you liked this episode, check out: How To Fight Outrageous Medical Bills.
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Podcast production by Derek John, Rosemary Belson, Kevin Bendis, and Jabari Butler.
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