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3min chapter
User Engagement and Expert Intuition (with Rob Haisfield)
Clearer Thinking with Spencer Greenberg
How to Make Guided-Track More Learnable
How do you embed learning into an application in a way that doesn't feel annoying like Clippy the paperclip? One app that I think does a good job of continuing to teach you things is Superhuman, the email client. It teaches you to use the app in a more and more sophisticated way. In Brett Victor's terms, it's like dumping Legos on the floor to see what's available.
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