Performance Management Is the Key to Success

"No person who is getting fired should ever be surprised," he says. "Performance management too often we turn it into something almost adversarial or litigious, when it's supposed to be clarifying and supportingi That comes from the guilt that we feel as leaders and managers because we didn't do it effectively." 'Let's sign up for the marathon in two months, six months, rather than try to run this marathon right now'