What do we lose when our malls disappear?
The Big Story
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The Different Experiences of Online Shopping
"I hate online shopping. I certainly were not, you know, we're not let it," he says. "The love of the thing about browsing was, you know,. if the book was there, it was there. If it wasn't there, you might stumble on something else that you weren't necessarily looking for." The serendipity is 'really what you lose when you're, when you're shopping online'
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