Resolve Conflicts Better: Understanding Your Biases with Jeremy Pollack
Negotiate Anything
00:00
The Benefit of the Benefit of the Doubt
If you see someone in defense mode, it's very hard to empathize or take the other person's perspective. It's much easier to be in compassion with that person if you can focus on their pain. We don't want to assume hostility where it's not entirely sure that it exists. If this was done with benign intent, how could they possibly be thinking about it? Right?
Play episode from 19:35
Transcript
