Z zoom was kind of held up is a great example of where they had not really baked in to their product development and it really kind of bit them in the ass. There's another parallel to analytics and to QA the kind of the like hey we've done this cool thing now that's let's go through the checklist of legal regulatory QA data collection privacy compliancelike happens at the end can you talk about why? "I think customers get caught up in oh my god this is so much more convenient than what we were doing before," he says.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode