Navigating Frustrations and Challenges in Design Work

We talk about a post that Tom saw in Reddit: a Product Manager complaining about the designers they worked with (shock horror!). The underlying vibe of the complaint looked eerily similar to many situations we’ve both seen. And the responses in the Reddit thread tended to jump to mono-perspective “root cause” type reasoning (also a familiar pattern). So we took a few minutes to break down the situation from different angles, unpacking more of the conditions and dynamics that might be modulating the situation. Note: the specifics of this situation are quite product/design-specific, so bear with us if we slip into jargon. Because we suspect the general dynamics at play will rhyme with situations you’ve found yourself in. Let us know: what dynamics or conditions do you think we missed? Plus: towards the end, we share Jabe Bloom’s Ideal Present exercise, which is a collaborative and multi-perspective approach to managing the evolutionary potential of the present. Here’s the link we mentioned to a video where Ben Mosior walks you through the exercise in 5 minutes: https://www.youtube.com/live/19KUsV_qeyk?si=r4hOSMZ_CtFTvCcS

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