enabling work that's going to bring a lot of benefits and especially is going to allow you to understand your actual customer needs much better time and time again. I haven't seen a case where organization and team started doing enabling work that didn't come up with new insights they never thought about before. Sometimes we need to take a step back and say well we thought this was more straightforward and part of our platform service but actually should be in the streamline teams hands.
Manuel Pais delves into one of the concepts covered in his book “Team Topologies”: platform and enabling work. Manuel shares how he views the strategy behind when and how to invest in platform or enabling work. This conversation also goes into each type of work in more detail, covering topics such as measuring cognitive load and where platform engineering may be heading in the future.
- (2:13) How enabling teams and platform teams are different
- (10:28) What it looks like for a team to own both platform and enabling work
- (17:04) How to deliver enabling work in an organization
- (22:28) Whether enabling teams should be temporary
- (30:10) Platform team anti-patterns
- (47:10) Measuring cognitive load