3min chapter

How I Built This with Guy Raz cover image

Atlassian: Mike Cannon-Brookes and Scott Farquhar

How I Built This with Guy Raz

CHAPTER

How Did You Come Up With That Business Idea?

Mike erit started a company to provide support for some one else's soft ware. He and his co-workers thought they could make money by writing documentation that people would call them with problems. But their pricing model was terrifically broken, he says. They were paid three hundred dollars each time they solved a customer's problem.

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