Generative AI and the Future of Work Itself - with Tom Davenport [AI Futures / Human Reward Systems - Episode 5 of 5]
The AI in Business Podcast
What's the Future of Chatbots and Customer Service?
Sally Kohn: I think chat bots and automated customer service was going to be good for a long time. We're not sure exactly what's going to happen to the workforce but we're pretty confident that the people who know how to use this best will thrive in our employment. She says you don't need a lot to learn how to write good prompts but some instruction would probably be useful. Sally Kohn: Can we train teams? Can we share ideas and make that a contraceptive? It sounds like it's what we're going at.
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