Fixable: Kelli - “How do I deal with a communication breakdown?"
TED Business
00:00
How to Restore Agency Challenge in the System
When there's this kind of connection and trust, patient outcomes improve. I think our beautiful illustrations of what you're trying to achieve here are just a beautiful example and framing for this type of conversation. With someone in the system who does have a little bit more power than you do. Yes, for sure. All right. So how are we doing on the helplessness, powerlessness? We're going to restore some agency challenge. No, I really am like miss. I feel like these are definitely things that I can manage."
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