Service Design for organisations, politics and welfare / Stefan Holmlid / Episode #31
Service Design Show
00:00
Building Organizational Capabilities: Challenges and Importance
In this chapter, the speakers discuss the challenges of making design a core capability within organizations and emphasize the importance of building the necessary support. They explore the concept of organizational capabilities and its relevance to design, highlighting the unique contributions of designers. The chapter also delves into building service design capabilities in different sectors and emphasizes the need for understanding context and being open to learning.
Play episode from 04:05
Transcript
