Reflections, Appreciation, and Contact Information

This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Annie Robertson Hockey, president and head of consulting at Skytale Group. They dive into Hockey’s entrepreneurship, her experience in management consulting, and her advice for aesthetic business owners preparing to scale and sell. Their conversation includes:

• When to start preparing for the selling process;
• Four areas of focus when you are getting ready to sell;
• Transitioning from a producer to a leader;
• Navigating regulations, risk and reputation;
• Finding opportunities for improvement;
• Customer retention vs. customer acquisition;
• And more!

Music by Ghost Score.