How to Use Customer Data to Build Actionable Action Items

The biggest challenge today for many product people, like designers and writers, is to have actionable action items based on that data. If you're sitting on a mountain of data, you will have a thousand different ideas that could come from it. I would just recommend once in a while, do a session with your colleagues,. Your product team, your CS team, sit down, pull through all of the data from the last quarter  and try to see what you've learned from that last quarter.