Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service cover image

How to Convert More Leads into Paying Customers with Kevin LeSage and Jonathan Torrey

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

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Navigating HVAC Sales Challenges

This chapter analyzes the decline in HVAC shipment data and its implications for businesses, emphasizing the need for strategic planning in lead generation and conversion. It discusses the integration of marketing and operations through data analytics, particularly focusing on technician performance and customer engagement. The speakers advocate for adaptability and the importance of understanding unique customer scenarios to enhance service efficiency and revenue attribution.

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