So you’re getting good at saving yourself time; but what about saving other people’s time? How creative are you at reducing their next steps? The latter is a gift that keeps on giving. Visualize the final outcome, and work backward to envision how you can take the few next steps to save time and effort for fellow stakeholders.
🌟3 Key Takeaways:
- Take a few extra minutes to reflect before marking a task “done.”
- Do the work upfront of thinking about what someone will need next. What happens after this next part is done? Can you do any more for them?
- Visualize the final outcome of the task you’re working on - what can you do to get as close to that outcome as possible before throwing the ball into the next person’s court?
📝Permission: Do a little bit of extra work now, knowing it will save the next person next steps.
✅Do (or Delegate) This Next: Review your customer journey. After somebody purchases, what’s next? Whatever the answer, see if you can design a process to do it for them; or if not, simplify, clarify, and communicate so that the next onboarding steps run smoothly.
📘Books Mentioned: Free Time: Lose The Busywork, Love Your Business, Pivot: The Only Move That Matters Is Your Next One
🔗Resources Mentioned: Free Time Dashboard
🎧Related Podcast Episodes: 102: 12 Systems-Thinking Steps for Moving from Friction to Flow and 054: Ten T's of Successful Delegating
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