2min chapter

The eCom Ops Podcast cover image

[Special Mix] Ten Professionals Share the Role Automation Plays In eCommerce Business Operations

The eCom Ops Podcast

CHAPTER

How to Automate Your Operations Department

In your company, do you use automations yourself? What's your strategy on that? We are a SaaS company. So we don't like have an operations department. Mainly the teams are divided into like, you know, three broad buckets. And then the bottom layer is the customer success and the support team.

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