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4min chapter
Five steps to grow your business with Catalyst Software's Mark Kosoglow
How to Win podcast with Peep Laja
Customer Success Time - How to Maximize Moments of Impact
The best way to retain and expand customers is to help them have this thing that I call a moment of impact. At Catalyst, we have 16 moments of impact, all of which can be achieved in 30 to 45 days. And when you do that over and over and over again, the customer has no reason to leave you.
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