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2min chapter
Best of the Year: Building AI Companies
AI + a16z
Innovative Pricing Strategies for AI Services
This chapter explores Decagon's approach to pricing AI customer support agents, moving away from traditional per-seat fees to output-based models. It discusses the challenges of aligning incentives between providers and clients while defining successful resolutions.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode