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Ensuring Infrastructure Resilience and Managing Platforms
The chapter covers a major outage at Unisuper due to the accidental deletion of their Google Cloud Platform account, emphasizing the importance of robust backup and recovery processes. It explores challenges in scaling infrastructure, transitioning away from VMware to Google Cloud VM Engine, and licensing processes with VMware. The conversation also touches upon postmortem analysis, managing deprecated projects, ensuring code quality, understanding customer usage through observability, and the relevance of open source investments in cloud technologies.