The Efficient Advisor: Tactical Business Advice for Financial Planners  cover image

282: Two Smart Tweaks to Get More Referrals (Fast!) in Your First 100 Days

The Efficient Advisor: Tactical Business Advice for Financial Planners

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Cultivating Client Trust Through Humble Gestures

This chapter explores the innovative practice of using 'humble pie' to address client mistakes and build stronger relationships. By implementing heartfelt gestures like sending pies and handwritten notes, the speakers highlight the power of personal communication in transforming negative experiences into positive ones. They also discuss the impact of thoughtful gifting strategies on client retention and referrals, showcasing how small actions can enhance trust and appreciation.

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