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E1035: SoftBank Managing Partner Jeff Housenbold on deploying the $100B Vision Fund, getting recruited by Masayoshi Son, counseling founders to manage massive capital, creating moats, reasons for shift toward profits, lessons from WeWork & more

This Week in Startups

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Understanding NPS and Uber's Path to Profitability

This chapter explores the significance of the Net Promoter Score (NPS) in gauging consumer loyalty and driving product growth. The discussion also covers Uber's challenges with profitability and potential strategies for improvement, showcasing the contrast in success between companies with high NPS like Tesla and those facing hurdles.

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