Marketing - The Documentation of Excellent Service

Since moving from a group model to the individual design, small group and personal training, i think that has been the most exciting part for us. I mean, we sit down face to face with evey single client, andwe we want it to work. An we don't bak someone on as a client if we dont fee like tey were a good fit. Some people d not have some of the characteristics we were looking for in our ideal client. So we just weren't matching onlike values. Sttas it frustrating place to be. Now that we're actually selling up product in service that is in line with our values, it's attracting people that are also in line

Transcript

Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.