EP 186 | Hubert Palan - How Productboard prioritizes their backlog and defines a retention-driving product strategy
CHURN FM
00:00
What's One Thing You Wish You Knew About Channel Retention?
Rahul: I'd say not everything is reduced to the product. There's a lot of things that people need help with on kind of process best practices, you know, level with that that you solve with services. The fact that people need to switch from one solution to another isn't to be underestimated. And so to the extent you understand that aspect as an attribute of the customer profile, then how you bring that product to the market is really important.
Transcript
Play full episode
